Kanban Management Professional (KMP)

Kanban System Design (KSD/KMP-I) - 2 days

Kanban begins by developing and visualizing a shared understanding of the current workflow. We assess how processes are functioning and identify areas of dissatisfaction. From there, we identify and implement improvements. The Kanban System Design course offers foundational knowledge of The Kanban Method and guides students through understanding their systems, enabling them to design a suitable Kanban system that meets their needs. By grasping the core concepts of The Kanban Method, you will be equipped to design a Kanban system that enhances visibility, communication, and collaboration within your team.

You learned the basics of Kanban and how to design a single system in the Kanban System Design course. The next step on your journey is to learn how to scale out to multiple connected systems. In Kanban Systems Improvement, you will learn how to manage and optimize those systems using metrics and evolutionary change. In any workflow system there will be sources of delay, variability, and bottlenecks. Learn to proactively discover these challenges and then apply techniques to improve or smooth the flow of work.

Kanban Systems Improvement (KSI/KMP-II) - 2 days

Learning Objectives

Learning Objectives

• Learn the core of Kanban practices to design and evolve a Kanban system.

• Learn the fundamentals of the Kanban Method.

• Experience Kanban with a simulation game.

• Learn and use STATIK.

• Deal with shifting priorities.

• Deal with interruptions in work.

• Managing the Evolutionary Change.

• Dealing with Resistance to Change.

• Feedback Loops and Continuous Learning.

• Implementing and Scaling Out Kanban.

• Balancing Demand and Capacity.

• Optimizing Flow and Predictability.

• Module 1

  • Experience flow and Kanban through an online simulation game.

  • Understand how to plot Cumulative Flow Diagram, Control Chart and Lead time.

  • Real-time experience of managing variations in demand, handling capacity and managing priorities.

  • Play online simulation game using MURAL Boards.

• Module 2

  • Learn Kanban method.

  • Learn six general practices of Kanban.

  • Learn two Kanban principles.

  • Understand how to define a service and follow a service – oriented approach.

  • Understand commitment points.

  • Learn core Kanban metrics and charts.

  • Learn four classes of service and how they differ from work types.

• Module 3

  • Learn STATIK (Systems Thinking Approach to Introducing Kanban)

  • Apply STATIK using Microsoft XIT Case Study.

  • Apply real-life case studies through embedded group exercises.

• Module 4

  • Design a Kanban System.

  • Learn Visual Board Designs.

  • Learn Ticket Designs.

Course Content

Course Content

• Module 1

  • Learn the motivation behind Kanban.

  • Learn System 1 and System 2 thinking approach.

  • Learn the various levels of Maturity in Kanban (ML0 to ML4).

  • Understand a typical ScrumBanvolution based on the Posit Science case study.

  • Understand the various types of Kanban boards at each Maturity Level.

• Module 2

  • Learn how Kanban method can be applied across the enterprise.

  • Learn to see service through Kanban Lens.

  • Learn three scaling principles and dimensions of Kanban.

  • Learn about upstream Kanban.

  • Learn about Kanban emerging roles.

• Module 3

  • Learn the feedback loops from ML1 to ML4.

  • Learn to run some of the Kanban cadences.

• Module 4

  • Learn the strategies for improving capabilities.

  • Learn to identify demand patterns and shape the demand.

  • Understand Lead Time Distribution.

  • Learn to manage dependencies and remove delays.

  • Learn the different approaches to handle variations.

  • Learn to reveal and remove bottlenecks using theory of constraints.